Harjass Travels
The Destination Management Company (DMC) in North India was established in 1999. Within a short span of time it had reached miraculous heights by offering incomparable service blended with highest standards and quality. It stands proudly as one of the icons of Harjass Travels now.
Our services are personalized in nature with an expertise of 20 years in the service industry. We now have a team of more than 30 members, comprising of destination Experts, Tour Planners, Guest Relation Executives, IT professionals and well-mannered experienced drivers. They all have an in-depth knowledge of all North Indian destinations. Our widest network of our own offices throughout North India covers Jammu, Kashmir ,Ladakh ,Himachal Pardesh, Punjab,Uttranchal,Rajasthan etc. plus we have offices in Chandigarh and Katra as well.
Our fleet has more than 15 vehicles and all are latest ones, being looked upon by guests as value for money as we provide much more than just transport to clients. Our Executives hold valid Airport passes at Amritsar, Jammu ,Katra & Delhi , that enables us to provide personal assistance inside Airports as well for guests requiring special attention.
The professional meet & greet service at Airport offered by our Executives improve the whole experience, makes clients feel special - and is great for first-time visitors. Today, infrastructure at Harjass Travels, its wide network of offices backed by the best travel professionals along with their personal touch, gives holiday a new meaning.

Why Choose Harjass Travels ?

Strong Network

A strong network of own offices throughout South India to offer personalised service. Relationship with National Tourism bodies
Own Transport fleet
Competitive Pricing and transport allocation advantage. Own transport fleet with complete range of Cars to Coaches with drivers who have more than 10 years of employment.
Client Support Office
24 X 7 client support office. Personalized service throughout client's trip. Meet and greet service throughout South India by English speaking Tour Executives.
Airport Representative
Airport representative with valid airport passes. Traditional welcome by garlanding clients on arrival. Tour Executives are available for assistance at the airport, accompanies client till the Hotel to ensure smooth check in / out.
Tour Feedback Tracking System
Quality Assurance Cell maintains strict quality standards. We are the only company in the whole world to have real-time online client reviews with service ratings.

TERMS & CONDITIONS

 

The Booking:

 

Your contract is with Harjass Holidays . A contract exists between us when we have confirmed you on our tour of your choice and we have received your signed booking form and deposits. All the relevant section must be correctly and fully completed. We can only accept booking form signed as this confirms that you and other people on the tour accept our booking terms and condition and are entering into the contract.

Payments:

For the services contracted, 25% advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid at least 7 days prior to your date of departure from your country. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services.

Kindly Note- Post Dated Cheques are Not accepted

 

Cancellations:

If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by Harjass Holidays.

As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:

Number of days before departure

Amount of Cancellation charges

More than 28 Days

Deposit only

27-14 Days

50% of the Tour Cost

13-07 Days

75% of the Tour Cost

06 Days or less

100% of the Tour Cost

 

Liability:

The company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.

?         Where there has been no fault on the part of the company, supplier or agents.

?         Where the failures in performance of the contract are attributable to the customer.

?         Where the failures are attributable to a third party not connected with the provision of the holiday and is unforeseeable or unavoidable.

?         Where the failures are due to unusual and unforeseeable circumstances beyond your control.

?         Where the failures are due to an event which you or your supplier even with all due care could not foresee or foretell.

 

We do take all reasonable steps in ensuring that the organization maintains standards and provide a service that is acceptable to the passengers. The information within this website has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.

Complaints

 

We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free vacation but occasionally plans go wrong. Should you have any complaint, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and Harjass Holidays Shall be governed by Jurisdiction on India.

Early Check-in / Late Check -out

 

Please note that standard check-in / Checkout time in most hotels is 1200 Hrs. (IST). Therefore cost of early check-in or Late check-out is not included in the tour cost. We can always make a request for early check-in or late checkout if required but we do not guarantee that, that entirely depend upon the policy of the hotel, time of the year and availability of the room.

Extra Uses of our Vehicle

 

Please note that cost of the vehicle (car / coaches with the driver) does not include extra usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

Rights to amend the itinerary if required

 

Tour once commenced will strictly go as per the itinerary finalized. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and well being of our esteemed passengers.

Our Liability

Harjass Holidays accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our employees.

However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.

The Company shall, in no circumstances whatsoever be liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused;

Any act, omission, default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. Harjass Holidaysare unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond our control.

Company Account Details-

 

Name-Harjass Holidays

Bank-HDFC Bank

Account Number-50200008096330

Branch-Lawrence Road Amritsar

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Thanks & Regards,

Dharamveer Singh Md

Harjass Holidays,

Amritsar.

Head office (Amritsar):

292,Guru Har Rai Avenue,88 ft Road, Majitha Road, Amritsar-Punjab

Contact No:7447600011,6354444635

Email ID for Bookings:      harjassholidays@gmail.com

For Complaint & Suggestions: harjasstravels@gmail.com 

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